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Shipping Policy

We endeavour to deliver the product within 7-8 working days from the date of order placement. In some cases, depending on the stock availability, delivery may happen sooner or may take longer. In such instances, we will intimate you through telephone or an e-mail.

The delivery time is specific to individual product and the same is specified for that product on its product page.

We provide free delivery on all the items if your order value is Rs. 500 or more. Otherwise Rs 75 is charged for delivery. There are no extra taxes, hidden cost or additional shipping charges. The price mentioned in the website is the final price. Our prices are inclusive of all taxes.

In some cases, depending on the stock availability, the duration of shipping may take longer & the same will be intimated to you through telephone or an e-mail.

We process all our shipments through established courier companies. If there is no courier service available in your area, we will ship your items via government registered book-post or speed post.

We deliver only in India. You are welcome to make your purchases on our website from anywhere in the world but you have to ensure that the delivery address is in INDIA.

Check product condition on delivery, and if you do not find the product in good condition, or, if the packaging is tampered with or damaged, please refuse delivery of the package and inform us through an email info@pensavenue.com or call us on +91 2840 4522 (Monday to Friday, between 10 am and 6 pm) mentioning your order reference number. We will put in our best efforts to ensure that a replacement delivery is made to you at the earliest.